Questions? Call
(888) 292-6282Ricoma training
Get to know your embroidery machine like the back of
your hand with our free onsite and online training options.
Gain first-hand embroidery experience with our free onsite training at our headquarters in Miami, Florida. You'll learn everything from the proper materials to use for high-quality embroidery to the right techniques for preparing your shirts, caps and more for an efficient embroidery run.
Convenience is key. That's why we provide hands-on online training, so you can work on your own machine from the comfort of your home. With detailed training on the embroidery process from start to finish, you'll get the full training experience, no matter where you are.
Each Ricoma embroidery machine package grants you access to our FREE online pre-training course, which includes videos, resources and quizzes to prepare you for your official hands-on training. You’ll learn embroidery basics and what to expect before diving into your first project!
Working late nights and weekends? We’ll be there for you every step of the way with our customer support lines open 7 days a week, even after hours. You can rest assured that if you ever need a hand, we’re only one call away.
You'll never be alone with a growing online community of decorators in our exclusive Facebook support group for Ricoma customers. In it, you’ll find thousands of decorators waiting to help you, no matter what part of your embroidery journey you are in. You’ll also find Ricoma staff cheering you on and answering any questions you have.
Jason F. Pierson
We had our EM1010 training today with Julia and WOW! She was so patient with the class and very knowledgeable! She took the time to go over things multiple times and was so pleasant! Great experience and just one more reason Ricoma has a customer now and going forward with us! Thank you!
Arnie Beamish
The training I got from Julia was excellent she was really patient with the people who were training in our session. She is truly a professional and knows the Ricoma machines!
Melissa Rothfus
The free training class targets everything you need to know to get started whether you are a beginner or have been embroidering for years. (Julia is an awesome instructor!) They truly want you to succeed! Thank you Ricoma!
Susan Godlove
Julia was terrific during the training class and was extremely patient with all who were on the GoToMeeting for the class. Answered all the questions. I have even looked at a few YouTube videos to get answers about things that were not covered in training. These are extremely helpful as well.
Sandy White
I just received my MT1501 machine 2 weeks ago and I absolutely love it!!! Ricoma provides training FREE of charge and technical support. They truly are awesome and thanks to them, I am looking forward to a very successful embroidery business!
Ana Santamaria Johnson
The process of buying my machine has been wonderful. The ABSOLUTE BEST part was getting to come in and train in person with Sofia. She was extremely helpful and answered all my questions. Her suggestions and tips will definitely help me get started. I cannot thank her enough fro all her guidance.
We've got you covered with the resources you
need to learn everything you can about your business.
Discover creative embroidery ideas and learn the best practices for high-quality embroidery with our popular YouTube series, Embroidery Hub!
Learn everything you need to know about running an embroidery business, from the best materials to source to tips on growing your business.
Keep up to date with all of the useful blogs and videos we publish weekly when you sign up for the Ricoma club. (It’s free!)
Whether you're watching our business YouTube series, Apparel Academy, or getting business advice from our product specialists, you don't have to start or grow your business alone. We've got you covered with all of the resources and tips you need to take your business to the next level.
