Ricoma training

Go from beginner to pro
with our training program

Get to know your embroidery machine like the back of
your hand with our free onsite and online training options.

Contact Us

Onsite Training

Gain first-hand embroidery experience with our free onsite training at our headquarters in Miami, Florida. You'll learn everything from the proper materials to use for high-quality embroidery to the right techniques for preparing your shirts, caps and more for an efficient embroidery run.

Online Training

Convenience is key. That's why we provide hands-on online training, so you can work on your own machine from the comfort of your home. With detailed training on the embroidery process from start to finish, you'll get the full training experience, no matter where you are.

pre-training eCourse

Each Ricoma embroidery machine package grants you access to our FREE online pre-training course, which includes videos, resources and quizzes to prepare you for your official hands-on training. You’ll learn embroidery basics and what to expect before diving into your first project!

7-day customer support
— even after hours

Working late nights and weekends? We’ll be there for you every step of the way with our customer support lines open 7 days a week, even after hours. You can rest assured that if you ever need a hand, we’re only one call away.

Exclusive online
support group

You'll never be alone with a growing online community of decorators in our exclusive Facebook support group for Ricoma customers. In it, you’ll find thousands of decorators waiting to help you, no matter what part of your embroidery journey you are in. You’ll also find Ricoma staff cheering you on and answering any questions you have.

Endless resources
at your fingertips

We've got you covered with the resources you
need to learn everything you can about your business.

Embroidery Hub

Discover creative embroidery ideas and learn the best practices for high-quality embroidery with our popular YouTube series, Embroidery Hub!

Ricoma Blog

Learn everything you need to know about running an embroidery business, from the best materials to source to tips on growing your business.

Ricoma Club

Keep up to date with all of the useful blogs and videos we publish weekly when you sign up for the Ricoma club. (It’s free!)

Business support

Whether you're watching our business YouTube series, Apparel Academy, or getting business advice from our product specialists, you don't have to start or grow your business alone. We've got you covered with all of the resources and tips you need to take your business to the next level.