Marquee 2003

Three-head commercial embroidery machines

The three-head Marquee is a powerhouse in Ricoma’s lineup of cutting-edge commercial embroidery machines. With three 20-needle heads and the industry’s first fully responsive 10-inch High-Definition Touchscreen Panel for seamless operation, this machine is the ultimate choice to skyrocket your business productivity. From small to bulky items, you can conquer all embroidery challenges and scale your business effortlessly. PRESIDENTS' DAY SALE: Secure your complete embroidery machine package with FREE SHIPPING (up to $1,500 value) and a Chroma digitizing software upgrade (up to $1,400 value).            

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SEE HOW THE 10S PANEL IS CHANGING THE GAME

Creativity at your fingertips

If you can hoop it, you can embroider it. Check out just some of the many projects created with the Marquee 2003 embroidery machine

The Panel

Quick Look
3 Head
20 Needles
1000 Maximum speed in
stitches per minute
100 million stitches or 1000 designs
memory capacity
Embroidery Area
520 x 360 mm (20.5 x 14.2 in)
33 Hoops
Cap rings (x6), cap drivers (x3), hoop station
Caps, flats & more
Panel

The most intuitive and user-friendly control panel in the industry

Built-in 178 degree and 201 degree keys for easy machine maintenance 

Large memory capacity of 100 million stitches or 1,000 designs with a maximum of 1,000 color changes

The first and only fully responsive touch screen panel

The spacious 10.1-inch display provides enhanced visibility and ample space for additional functions

Reads multiple design formats such as DST, DSB, TBF and more

Transfer designs via USB, Chroma, or directly from the unique URL in your design portal

Automatic software updates via Wi-Fi

Make changes to existing designs and save as a new file for future use

Combine multiple designs to create and save as a single design file without having to use your digitizing software

Duplicate, resize and flip your design to save as a new design

Easily access 24 different fonts to create custom words and phrases

Wide selection of thread color options for thread color matching

Assign color codes to thread color options for quick identification

Three different color change modes for more efficient embroidery: automatic, auto-manual, and manual

Displays color sequence on the same page as the color stops so that you can effortlessly change colors

Provides a high-resolution, realistic view of what the design will look like

Add a background to your embroidery hoop to mimic the material you're using for a realistic view

Hoop offset allows you to easily add appliqué fabric to your garment without needing to reach under the needle

Design outlining allows you to trace the design to ensure the needle won’t hit the hoop

Easily select preset hoop parameters that match the hoops included with your machine or add custom hoop parameters to align with any additional hoop sizes

Built-in alert to let you know if the design is too big for the hoop

Thread-trimming capability: Program the thread trimmer to activate at certain stops while embroidering or perform a manual trim when necessary

Optional laser tracing device available, giving you the ability to see where the design is going to be embroidered

Organize and rename designs with a built-in file management system

The design file management system comes with a search bar to locate and sort files with ease

Screen saver function lets you adjust screen saver time, picture and display brightness

Supports switching between metric and imperial units

Choose between light mode and dark mode settings depending on your preference

Easily access a built-in help center and tool tips function

Automatic machine maintenance reminders weekly, monthly, and yearly

Built-in screenshot function to help with technical support

Set different alert sounds in the unlikely event of a machine issue

Run tests to ensure your computer, encoder and main shaft are working properly 

Export your system log for quick diagnostics

Supports multiple languages: English, Chinese, Spanish

Adjust the needle bar depth with the 172-degree key and the timing with the 196 or 201-degree key

Duplicate previously saved settings onto a new machine or restore settings back onto your current machine 

Size & Weight

L x W x H: 1910 x 770 x 1620 mm (75.2 x 30.3 x 63.8 in)

Net weight: 390 kgs (859.8 lbs)

Gross weight: 320kg (705.5 lbs)

Additional Features

Suitable for embroidery on flats, caps, finished garments and more!

Perfect for small and established businesses alike

Wide angle cap system: 270°

Maximum embroidery area: 520 x 360 mm (20.5 x 14.2 in) 

Built-in button from 180° to 201° under manual color change mode, a great help for machine maintenance

Smaller sewing arm greatly improves the performance of cap embroidery and embroidery on small items

Heavy-duty steel stand with wheels for both stability and mobility

Multiple hoop sizes for a variety of embroidery projects

Wide overhead arm system for easy embroidery on bulky items

Reinforced upper thread clamp to ensure stable trimming

Thread break detection

Easily add appliqué, sequin or cording

One-step tracing button on the home screen

Adjustable control panel positioning for better visibility and comfort

Recessed USB port to protect USB flash drive

Servo motor 150W – lowest power consumption in the industry!

Built-in universal power supply, 110V/60Hz and 220V/50Hz self-adaptable worldwide

DC36V micro-step motor for X & Y axis driving ensures low noise and less vibration

Compatible with optional laser tracing device

Double LED lights for a wider field of view

Front LED lamp provides better visibility and protection for eyes against strong light during threading

Conveniently placed power on/off switch on the right side of the machine

Environmentally friendly packaging

Perfect for mass production of patches

Slim machine width allows for easy entry through standard-sized doors

Financing
Unbeatable financing.
No hassle.
100% satisfaction.

Save thousands and see a return on your investment quicker! With special promotional financing, you'll have the flexibility to grow your business with more equipment and tools than ever before.

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Training
You’ll be an expert after our free Ricoma customer training

No experience? No problem. Become an embroidery pro in no time with Ricoma's free training and unlimited 7-day support for the lifetime of your machine. You'll also get exclusive access to an online support group filled with helpful Ricoma machine owners and our certified Ricoma technicians.

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Warranty
You’ll get peace of mind with a 5-year limited warranty

Keep your machine covered for the first 5 years with our included warranty. You can enjoy peace of mind knowing your business is backed by the industry's best support and warranty.

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Get started with everything you need to succeed

Learn as you grow with Ricoma's easy-to-use equipment, excellent
customer service and special promotional financing options.
lifetime_support
Lifetime support
Most people who build a business from the ground up tend to work nights and weekends. That’s why we’re here for you 7 days a week, with weekend support and after-hours support on weekdays.
all_inclusive_embroidery_machines
All-inclusive embroidery machines
Create stunning designs on caps, polos, bags and plenty of finished items. With an included cap attachment, you can increase your product selection without having to spend thousands on additional accessories.
no_money_down_financing
Special promotional financing
When you purchase an embroidery machine, you can start or grow your business when you qualify for special promotional financing.
Increase your offering

Go a step further and
maximize your investment

8-in-1 Device

Designed for non-hoopable, difficult items such as shirt pockets, socks, backs of caps, shirt sleeves, collar tips and more.

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HoopMaster

The HoopMaster is the easiest-to-use hooping aid on the market. It makes hooping simple, quick and more consistent. 

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Mighty Hoop

With a wide variety of hoop sizes to choose from, these magnetic hoops make it quick and easy to hoop and help prevent hoop marks caused by regular hoops.

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Belt Hoop

With an 8-inch x 4-inch embroidery area, the belt hoop allows for ample room for embroidery on belts, sashes and straps.

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Laser Device

With this easy-to-install tracing tool, there's no more hitting hoops – just simply watch the laser device trace the design in seconds.

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Frequently Asked Questions

We’ll answer this question with a question. What doesn’t come with a Ricoma machine? Ricoma is one of the very rare embroidery machine companies that both manufacture and sell their products. That means every Ricoma employee knows our embroidery machines inside and out. Our certified customer support staff is equipped to assist you 7 days a week (seriously, whenever you need a hand they’re just a call or webcam session away.) Aside from being the manufacturers and offering unparalleled customer support, here is what to physically expect when you go with Ricoma.

A welcome kit with thread, bobbin, needles, backing and more!

Embroidery digitizing software by Chroma

Embroidery starter kit

Hands-on training

A toolkit with all the tools for setup and maintenance

Full cap embroidery kit at no additional cost

Ricoma technicians are available to you 7 days a week. When you’re starting off, you’re likely running your machine during the weekends if you have other commitments during the workweek. We understand that. That’s why, aside from having 7-day customer support, we also provide resources such as training, manuals and how-to videos on our machines. We’re constantly working on material such as blogs, videos and webinars to help customers get started and succeed in the embroidery business.

Every Ricoma embroidery machine purchase includes free hands-on training either online or at our facility in Miami, Florida. If you purchase a 2-head or up, we'll come to your location for a free 2-day training. We’ll make sure you know exactly what you’re doing before your training session is over. But if you still want additional resources to keep handy, we also provide how-to videos and manuals.

Our machines are backed by one of the industry’s best warranties. Our 5-year warranty is provided at no additional cost and effective immediately following the purchase of your Ricoma embroidery machine.

A welcome kit with thread, bobbin, needles, backing and more!

1 year: Parts and labor

3 years: All electronic components

5 years: Drive train components

We test and prepare our embroidery machines at our Miami, Florida, facility. It takes about a week to test, crate and prepare our machines for shipping. Once your machine has been shipped, transit times typically range from 2 to 5 business days depending on how close you are to our facility.