Processing Time
For most orders, please allow 2–3 business days for processing, excluding weekends and holidays. Orders placed Monday through Thursday after 2 PM will begin processing on the next business day. Orders placed on Fridays will be processed the following Monday. While we strive to fulfill orders promptly, processing times may vary during peak periods.
For embroidery machines and Revel 2 DTF printers, our team carefully tests and prepares each unit at our Miami, Florida facility to ensure top quality. From thorough testing to secure crating and delivery, the entire process is completed within approximately 3 to 4 weeks, bringing your machine to you with precision and care, ready to perform from day one.
Shipping Time
Shipping time depends on your location and the shipping method selected at checkout. Please note that estimated transit times do not include the standard processing period mentioned above.
Free Shipping
We offer free shipping within the United States on orders of $1,000 or more.*
*Exclusions apply: Free shipping does not apply to assembled sewing machines, mighty hoops, All-in-One Hooper Pro starter kit, Mighty Hoop starter kit, HoopMaster starter kit, HoopTech GEN 2 package, Adjustable Mighty Hoop fixture or any pretreatment machines.